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FAQs

Answering all your Questions 

Frequently Asked Questions

You can register for a class through the website on our SCHEDULE page or on the PushPress App. Please review our step by step guide to booking classes HERE

You can register for childcare on the website, see our SCHEDULE page. You can also register on the app or in person at the studio. Review these step by step instructions HERE

Our goal is to keep you accountable. Therefore we have an 4 hour cancellation policy for all group classes. This ensures we have enough time to offer this spot to someone else. Class credit will be added back to your account if you cancel with 4 hours notice, otherwise you will lose that credit. Please contact us at natasha@sagesocietyfitness.com if there is an emergency or critical reason why you need to cancel last minute and we will review on a case by case basis. 

We have a 24 hour cancellation policy for personal training sessions. Please cancel or reschedule accordingly in order to keep that session. Last minute cancellations  (less than 4 hours) or no shows will result in a 100% charge for that session. More than 4 hours notice will result in a 50% charge for that session.

We are a family friendly facility therefore children are welcome! That being said, if there is no formal childcare offered for that class time we can only have children who are old enough to be present with minimal supervision (e.g. school-aged children) or babies in carseats in order to not disrupt the class. If childcare is offered for that hour you are expected to register your child in the childcare program. 

  1. Enrollment and Registration:

    • Parents must complete a thorough enrollment form for each child, and sign the corresponding waiver.

  2. Age Requirements:

    • Childcare services are available for children 4 months and up, or with prior approval from Sage Society staff. 

  3. Hours of Operation:

    • Childcare hours will be posted on the master calendar. We reserve the right to change or cancel childcare hours at any time. 

  4. Reservations and Capacity:

    • Parents should make reservations for childcare services in advance, and the facility will have a maximum capacity per hour to respect childcare ratios. Walk-ins may be accommodated based on availability.

  5. Check-In/Check-Out Procedures:

    • Parents must sign their child in and out of the childcare facility. Only authorized individuals listed on the child’s enrollment form are allowed to pick up the child.

  6. Health and Illness Policy:

    • Children showing signs of illness, including fever, contagious conditions, or other symptoms, will not be accepted into childcare services to ensure the well-being of all children.

  7. Emergency Procedures:

    • In case of emergency child will be brought out to parent participating in the group class or personal training session. Necessary steps will be taken by staff to ensure the safety of everyone involved.

  8. Staff Qualifications and Training:

    • All staff are certified in CPR, first aid, and have relevant childcare experience.

  9. Behavior Expectations:

    • No disruptive or unsafe behavior will be tolerated. Children who engage in physical violence, bullying, or abuse of any kind toward other children or staff members will be asked to leave and may be excluded from the childcare program in the future. 

  10. Personal Belongings:

    • Parents are responsible for leave any diapers, change or clothes or other items needed. Please no messy foods or foods that contain nuts. Milk, water, dry snacks and food pouches are okay. 

  11. Communication with Parents:

    • Parents are welcome to check in on their child at any time. If your child requires your assistance, is inconsolable, or has an injury we may come ask you to come to the childcare room during your class. 

  12. Allergies and Dietary Restrictions:

    • Please ensure that childcare staff is aware of any allergies. No food will be shared in the childcare room.

  13. Supervision Standards:

    • Children are closely monitored at all times and appropriate staff-to-child ratios are maintained.

  14. Medication Administration:

    • There will be no medication administration by staff. If your child needs medication you will be asked to provide it for them. 
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  15. Payment and Fees:

    • Childcare must be reserved and purchased ahead of time. Must cancel within 8 hours to avoid losing the credit. Advance cancellations will be credited to your account for future use. 

  16. Facility Safety and Cleanliness:

    • Toys and childcare room is sanitized daily. We are not responsible for any illnesses or ailments you believe your child contracted while present in our facility. 

These policies are essential to create a safe and nurturing environment for children attending the on-site childcare services at a women’s gym. These policies will be regularly reviewed and updated as needed to maintain a high standard of care.

Updated 12/21/23

Absolutely. Although we have classes tailored to new moms, the majority of our classes are for women of all ages. We specialize in working with women from pre-conception to menopause, those with prior injuries or need for modifications, as well as those returning to fitness after an extended break. Sage Society is a place to come just as you are. No competition, just the expectation to challenge yourself at your current level and be a supportive member of the community. 

All participants must register ahead of time. Have your friend make her own account and utilize our free class option to join you. We would love to see you both there. 

We are sad to see you go! Please email natasha@sagesocietyfitness.com to cancel or pause your membership at least 7 days before your next billing date. Otherwise it will be cancelled before the following billing date. You can view your billing dates in your PushPress account under ‘memberships’. You may also fill out the cancellation form here https://www.sagesocietyfitness.com/cancellation/ . There are no refunds for membership fees already processed. 

Please note — any remaining class credits in your account will expire at the end of your membership. 

All memberships auto-renew on a month by month basis from the day you sign up or your membership becomes active. Memberships will renew at the same rate, unless otherwise communicated and agreed upon. You can upgrade or downgrade your membership at anytime by emailing natasha@sagesocietyfitness.com or stopping by the front desk in the studio. 

Classes are designed to progress up in intensity so you can challenge yourself in new ways. If you are starting right away having a baby we recommend the Mom & Me or Beginner (postpartum) strength class. Our next level, the Signature Strength Fusion class is all levels and is a mixture of strength training, circuit training, core and stretching. Our most advanced class is the HIIT bootcamp, this is best for those who have been exercising regularly or want to take it to the next level. If you are nervous about trying a class feel free to book a 1:1 personal training session and we can design a program just for you. 

Occasionally throughout the year we will offer discounts and special promotions for new or returning members. Keep an eye on your email for updates. We also offer some  free community classes that members and non-members can participate in. Spaces are limited so make sure to sign up early. 

Our studio is by appointment only. Book your class or training sessions ahead of time to ensure you have a spot. We do offer open gym hours with childcare if you’d like to come workout on your own during those specific times.

No. We do have a bathroom and separate changing area and lockers. 

Yes! Contact natasha@sagesocietyfitness.com to discuss rental fees and availability. 

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Additional QUESTIONS?

Send us an email at natasha@sagesocietyfitness.com to chat!

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