Cancel or Modify Membership
We are sorry to see you go. You are always welcome to come back and join us in the future! You can also downgrade your membership to a lower tier if desired.
To cancel or change your membership please follow the instructions below.
All requests must be submitted at least 14 days before next billing date, otherwise cancellation will take place at the end of the following billing period. NO EXCEPTIONS.
How to Cancel Your Membership in the PushPress Members App
You can easily cancel your membership in the PushPress Members app.
STEP 1: Open the app and navigate to MEMBERSHIPS
STEP 2: Click on the membership you would like to cancel
STEP 3: Scroll to the bottom and click ‘CANCEL MEMBERSHIP’
If you would like to downgrade your membership instead (and keep your rollover credits active) you can note that in the notes and we will adjust it.
We will contact you within 24 hours to confirm your membership has been cancelled. Please note we have a strict 14 day cancellation policy, any cancellations with less than 14 days before your next billing date will occur the following month. All credits and rollover credits will expire the last day of your membership.
If for some reason you are not able to cancel in the app, or do not see a CANCEL MEMBERSHIP button please email us at support@sagesocietyfitness.com
